Frequently Asked Questions
Everything you need to know about your iKIPPAH experience.
How do I determine the correct size for my iKIPPAH?
We offer a comprehensive sizing guide on each product page. Generally, sizes range from 1 to 6, with size 1 being for infants and size 6 for adults. We recommend measuring the circumference of the head where the Kippah will sit for the most accurate fit.
How long will it take for my order to ship?
Standard orders are typically processed within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international shipping can take 10-15 business days depending on the destination and customs clearance.
What is your return and exchange policy?
We want you to love your purchase. If you are not satisfied, you can return or exchange unworn items in their original packaging within 30 days of delivery. Please note that custom or personalized orders are final sale.
Are iKIPPAH products machine washable?
To maintain the shape and vibrant colors of your Kippah, we recommend spot cleaning with a damp cloth or gentle hand washing in cold water. Air dry only; do not use a machine dryer.
Do you offer bulk discounts for weddings or Bar Mitzvahs?
Yes, we specialize in custom orders for special events. We offer tiered pricing for bulk purchases. Please contact our events team via the 'Custom Orders' page for a personalized quote and timeline.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.